irisshoes.gr is the online store for the exhibition and distribution of products via the Internet, operated by “SHOES FACTORY AND MORE MONOPROSOPI IKE.”, based at Anapauseos 36, Athens (Tax ID: 802576293 / Tax Office KEFODE ATTIKIS / GEMI: 178902101000). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of SHOES FACTORY AND MORE MONOPROSOPI IKE., located at www.irisshoes.gr.
Please ensure that you agree with the following terms and conditions, as your continued use and browsing of the aforementioned website www.irisshoes.gr implies your explicit and unreserved consent and agreement to them.
1. Terms:
SHOES FACTORY AND MORE MONOPROSOPI IKE. reserves the right to unilaterally modify or renew the present terms and conditions of transactions conducted through its online store, according to its needs and business practices. SHOES FACTORY AND MORE MONOPROSOPI IKE. undertakes the obligation to inform users of any modifications and changes through the website of this online store. It is clarified that changes to terms do not apply to orders you have already placed.
2. Information & Products Provided:
SHOES FACTORY AND MORE MONOPROSOPI IKE. is committed to the completeness and validity of the information presented on its website www.irisshoes.gr, both regarding the existence of the essential characteristics described for each product it offers, and the accuracy of the data concerning the services provided by the online store of SHOES FACTORY AND MORE MONOPROSOPI IKE., subject to any technical or typographical errors that may have escaped attention or occurred unintentionally or due to any interruptions in website operation due to force majeure.
3. Limitation of Liability:
“SHOES FACTORY AND MORE MONOPROSOPI IKE.” cannot provide any guarantee for the availability of products but guarantees timely notification to end consumers regarding their unavailability.
The online store of “SHOES FACTORY AND MORE MONOPROSOPI IKE.” is not responsible for any technical problems that may occur to users when attempting to access the website and during its use, related to the operation or compatibility of their own infrastructure with the use of the website. Furthermore, “SHOES FACTORY AND MORE MONOPROSOPI IKE.” bears no responsibility for acts or omissions of third parties, and particularly for unauthorized interventions by third parties in products and/or services and/or information available through it.
4. Intellectual Property Rights
The website www.irisshoes.gr is the official website of “SHOES FACTORY AND MORE MONOPROSOPI IKE.”. All content of the websites posted by “SHOES FACTORY AND MORE MONOPROSOPI IKE.”, including images, graphics, photographs, designs, texts, provided services, and products, constitute the intellectual property of “SHOES FACTORY AND MORE MONOPROSOPI IKE.” and are protected according to the relevant provisions of Greek law, European law, and international conventions.
Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work, or misleading the public about the actual provider of the Content of the websites is prohibited. Any reproduction, republication, uploading, announcement, dissemination, or transmission or any other use of the Content in any manner or means for commercial or other purposes is permitted only with the prior written permission of “SHOES FACTORY AND MORE MONOPROSOPI IKE.” or any other legal copyright holder.
5. User Obligations
Users of the websites www.irisshoes.gr accept that they will not use them and the online store of “SHOES FACTORY AND MORE MONOPROSOPI IKE.” to send, publish, email, or transmit in other ways any Content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, slanderous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to legislation or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright, or other proprietary rights of third parties, contains software viruses or any other codes, files, or programs designed to interrupt, cause damage, destroy, or impede the operation of any computer software or hardware, intentionally or unintentionally violates applicable Greek and EU legislation and its provisions, may harass third parties in any way, and any content used for the collection or storage of users’ personal data.
6. Security
Confidentiality of Transactions
Maintaining confidentiality is considered self-evident. The same basic principles governing classic transactions apply to e-commerce. All information transmitted by the user/member to “SHOES FACTORY AND MORE MONOPROSOPI IKE.” is confidential, and “SHOES FACTORY AND MORE MONOPROSOPI IKE.” has taken all necessary measures to ensure that it is used only to the extent deemed necessary within the framework of the services provided. Some of the measures taken are the following:
Only authorized employees have access to your transaction information, and only when necessary, e.g., to process your requests.
“SHOES FACTORY AND MORE MONOPROSOPI IKE.” does not disclose customer and transaction data, unless it has written authorization from you or this is required by a court order or decision of another public authority.
In the event that “SHOES FACTORY AND MORE MONOPROSOPI IKE.” uses third parties to support its systems, it ensures confidentiality.
You can request any data held about you, as well as its correction if you can substantiate the existence of an error.
For your own safety, you should also treat all information provided through the service as confidential and private and not disclose it to third parties.
7. Protection of Personal Data
When you visit the pages of www.irisshoes.gr, you may be asked to declare personal information concerning you (name, surname, profession, email address, product shipping address, etc.), usually to process your orders. Any personal data you declare anywhere on the pages and services of the websites www.irisshoes.gr are kept exclusively for reasons related to your transactions with us, communication, the improvement of provided services, and the assurance of the operation of the respective service, and are not allowed to be used by any third party (except where provided by law to the competent and only authorities).
In any case, the employees of “SHOES FACTORY AND MORE MONOPROSOPI IKE.” who have access to your personal data are specific, and unauthorized access to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal data may, in extremely rare and special cases, be disclosed to companies cooperating with “SHOES FACTORY AND MORE MONOPROSOPI IKE.” for the purpose of supporting, promoting, and executing your transactional relationship with us, but always under conditions that fully ensure that your personal data is not subjected to any unlawful processing.
At any time, the user reserves the right to be informed or to object to the further processing of their data in accordance with current legislation on the protection of personal data.
8. Order Cancellation
Order cancellation can be made in the following cases: Before the order is completed, during the online ordering process, you can go back and remove product quantities from your cart by clicking the “remove” button. If the online order has been completed but the product has not yet been shipped, you can call our company’s contact numbers, and a colleague will handle your order cancellation. After receiving the product, call us at our company’s contact numbers or contact us via the website’s email form, explaining the reason you wish to cancel the order. A colleague will assist you immediately and inform you of all your options. If your order has already been invoiced and you wish to cancel it, please contact our company’s contact numbers and provide your order details.
In any case, although we make every effort to accurately record the details and prices listed in our online store, we cannot rule out the possibility of typographical or technical errors in product prices and characteristics.
10. Payment Methods
Payment by Credit-Debit-Prepaid Card:
“SHOES FACTORY AND MORE MONOPROSOPI IKE.” accepts all Visa, Mastercard, Discover, Maestro, American Express credit cards.
Payment upon receipt of the order at your location (cash on delivery):
Pay the courier company employee upon delivery of your order to your location.
By bank deposit:
Prepay your order into one of the following bank accounts with which we cooperate and send us a copy of the bank payment order by fax to 2105571008. Upon receipt of the copy of the bank payment order, we will send you your order.
Payment in installments via KLARNA is also available.
11. Order Delay
Your order may be delayed for the following reasons:
The product is delayed because we have not received raw materials from our supplier on time: To offer you very competitive prices, we order our products from a very wide range of suppliers, both domestic and international. However, there are cases where an order may get “stuck” at customs or during transport, meaning we don’t have it when expected. In such a case, we will contact you to inform you of the new delivery time, ask if you want us to deliver the order without this product, or suggest an alternative.
The product you ordered has been discontinued and is not available: Among the products we display in our online store, there are rare cases where a product is discontinued. In this case, a company employee will contact you immediately.
During periods of extreme weather events or strikes, as well as in any case of force majeure, which may affect the transport and delivery of your order.
If telephone and/or email communication with you is impossible (if a problem arises with your order, either related to the product or its payment) because, for example, your registered details are not correctly updated.
12. Informative e-mails (newsletters)
1. “SHOES FACTORY AND MORE MONOPROSOPI IKE.” sends informative emails periodically.
2. “SHOES FACTORY AND MORE MONOPROSOPI IKE.” is not responsible if newsletters are not delivered to their destination, although it makes every effort with ISPs (Internet Service Providers) for delivery.
3. Newsletters may end up in the spam folder, so please regularly check that they are not stored there.
4. Add our sending address to your safe list.
5. If you no longer wish to receive informative newsletters or wish to unsubscribe completely from the “SHOES FACTORY AND MORE MONOPROSOPI IKE.” news sending system, you can inform us using the contact form on the site.
6. “SHOES FACTORY AND MORE MONOPROSOPI IKE.” does not provide information regarding name, surname, or home address to third parties.